AI agent
Answers common questions on its own, grounded in your policies, FAQs and course material—so most conversations resolve without a person.
Helpdesk
An AI agent that replies on its own and a copilot that makes your team faster—every answer grounded in your own documents, right inside WhatsApp and Telegram.
Answers common questions on its own, grounded in your policies, FAQs and course material—so most conversations resolve without a person.
Drafts suggested replies from your knowledge base and hands off with full context—your team approves, edits and sends in one tap.
See volume, response times and what people ask most—so you know where to improve and what to document next.
Bring your agents into one shared inbox with roles and assignment—so every conversation reaches the right person.
One place where the AI handles the routine, your people handle the hard cases, and every answer comes from your own source of truth.
The agent reads your documents and answers common questions instantly—expiry dates, prerequisites, how-tos—so your team only sees what genuinely needs a person.
When a case needs a human, the conversation escalates to your team with the whole history attached—no repeating, no lost context.
Agents get replies drafted from your knowledge base, ready to approve or edit—cutting response times while keeping a person in the loop.
Analytics surface volume, response times and the questions that come up most—so you know exactly what to document and where to improve.
No portal to log into, no ticket form to fill. People reach support in the same WhatsApp or Telegram thread they already use—and get answers in seconds.
Helpdesk turns support from a cost center into fast, consistent answers that scale.
Start today
Let the AI handle the routine and give your team a copilot for the rest—all grounded in your own source of truth.