Helpdesk
Direct Learner Support
Provide real-time assistance to learners within the platform, ensuring issues are resolved quickly and effectively.
This feature is under development
Complete Customer Support Solution
Multi-Channel Support
Manage customer conversations across WhatsApp, SMS, email, and web chat from one unified dashboard.
Smart Routing & Automation
Automatically route tickets to the right agents and provide instant responses to common questions with AI-powered automation.
Complete Conversation History
Access full conversation history across all channels to provide context-aware support and maintain customer relationships.
Performance Analytics
Track response times, resolution rates, customer satisfaction, and team performance with comprehensive reporting tools.
Support customers wherever they are, whenever they need help.