Helpdesk

Support that answers before your team has to.

An AI agent that replies on its own and a copilot that makes your team faster—every answer grounded in your own documents, right inside WhatsApp and Telegram.

AI agent

Answers common questions on its own, grounded in your policies, FAQs and course material—so most conversations resolve without a person.

Agent copilot

Drafts suggested replies from your knowledge base and hands off with full context—your team approves, edits and sends in one tap.

Analytics

See volume, response times and what people ask most—so you know where to improve and what to document next.

Team management

Bring your agents into one shared inbox with roles and assignment—so every conversation reaches the right person.

Support that scales without scaling your team.

One place where the AI handles the routine, your people handle the hard cases, and every answer comes from your own source of truth.

Features

Let the AI take the first line

The agent reads your documents and answers common questions instantly—expiry dates, prerequisites, how-tos—so your team only sees what genuinely needs a person.

Hand off with full context

When a case needs a human, the conversation escalates to your team with the whole history attached—no repeating, no lost context.

A copilot for every agent

Agents get replies drafted from your knowledge base, ready to approve or edit—cutting response times while keeping a person in the loop.

See what people actually ask

Analytics surface volume, response times and the questions that come up most—so you know exactly what to document and where to improve.

Support where people already are.

No portal to log into, no ticket form to fill. People reach support in the same WhatsApp or Telegram thread they already use—and get answers in seconds.

Why it matters

Helpdesk turns support from a cost center into fast, consistent answers that scale.

Impact
Resolve most questions automatically, around the clock
Keep every answer grounded in your own documents
Escalate to the right person with full context
Cut response times without adding headcount
See what people ask and where to improve
Meet people in the app they already use

Start today

Answer faster, on the channel people already use.

Let the AI handle the routine and give your team a copilot for the rest—all grounded in your own source of truth.