Helpdesk

Direct Learner Support

Provide real-time assistance to learners within the platform, ensuring issues are resolved quickly and effectively.

Coming Soon

This feature is under development

Complete Customer Support Solution

Multi-Channel Support

Manage customer conversations across WhatsApp, SMS, email, and web chat from one unified dashboard.

Smart Routing & Automation

Automatically route tickets to the right agents and provide instant responses to common questions with AI-powered automation.

Complete Conversation History

Access full conversation history across all channels to provide context-aware support and maintain customer relationships.

Performance Analytics

Track response times, resolution rates, customer satisfaction, and team performance with comprehensive reporting tools.

Support customers wherever they are, whenever they need help.